Marc Fest (my elevator pitch pal): “Expedia just refunded all the money for my Virgin Atlantic business class ticket to Germany (I’ve decided to go over Xmas instead) without my having to spend a single minute haggling. (Expedia is notorious for trying to stick you with ‘airline credits.’) It’s all thanks to donotpay.com, an AI-powered ‘robo lawyer’ system created by then Stanford student Josh Browder. First I thought its promises were too good to be true. But I checked them out, signed up — $36/year — and it worked! They also got Expedia to refund a British Airways ticket I canceled last year because of Covid. All in one week! I emailed a customer support person to clarify something and she could not have been more proactive. It all was a breeze. Surreal almost. A great example of leveling the playing field between consumers and corporations. And a glimpse into the future of litigation and democratizing legal resources.”
→ Depending on how you value your time, that $36 could be worth gambling next time you have a hassle donotpay.com might be able to help with.
♦ This includes fighting parking tickets and traffic tickets . . . canceling subscriptions and trial subscriptions . . . creating legal documents . . . combating robocalls . . . suing to collect debts . . . and lots more.
♦ Check out the website and/or download donotpay from your phone’s app store.
♦ If you’re nervous about sharing your Expedia password (or whichever other), just change it once the issue has been resolved.
Here’s an interview with the young entrepreneur, son of the amazing Bill Browder. It just builds and builds.
When the interview ends, they play a recording of someone trying to disconnect his cable service. We’ve all been there. It’s maddening. Josh Browder to the rescue.
Ken Doran: “You write: <<I live better than any emperor ever did prior to the invention of air conditioning and the Internet.>> It’s also worth mentioning that anything resembling modern indoor plumbing was rare before the 20th Century. And by the way, there are some quite satisfactory wines even below your $10-$14 price range.”
→ Yes! Two-buck chuck!
BONUS: Coke v. Pepsi
As people choose which to drink based on whether want fraud-free voting made easier or more difficult, this classic Pepsi commercial reminds us how different the two beverages are. (The main difference: Coke is headquartered in Atlanta, and so felt the need to weigh in on the Georgia law.) I like ’em both, but hate the law.
