Gary Santoro: “Drop the whole postal thing. I’m going postal just reading your column!”
Hey, when you’re right, you’re right.
But as I threatened yesterday, I just couldn’t resist one more suggestion — and a tip.
Here’s the tip. Did you know you can call the post office and have them pick up? Not just for Express Mail, but for the $3 Priority Mail also. There’s a $4.95 charge for this, but unlike FedEx, which collects its $3 pickup fee on each of the 30 packages you might hand them — $90 for the visit — the USPS charges that $4.95 just once. The number to call: 800-222-1811. Someone will be out within two hours (or, in my case, two hours and twenty minutes). Just remember to ask him to do you a favor and hand-cancel your package for you when he gets back to the post office. Otherwise — if you used stamps rather than a postage meter and it weighs more than a pound — your package will be returned to you as a security precaution.
Here’s the suggestion. What if the dispatcher at 800-222-1811 had a computer? With Caller ID, it would see who’s calling. Then, if you’ve ever called before, it would know your address automatically. Indeed, the entire pickup could be scheduled without a human, just the way FedEx does it. It would save the customer time; it would save the post office money.
I assume this is someplace on Marvin’s wish-list (Marvin Runyon, Postmaster General).
Quote of the Day
The whole aim of practical politics is to keep the populace alarmed (and hence clamorous to be led to safety) by menacing it with an endless series of hobgoblins, all of them imaginary.~H. L. Mencken
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