He is — but should we enforce that? You decide.
He’s 99 but urging us to think ahead.
And speaking of thinking ahead, I told you last year Why RCN’s Customer Service May Determine America’s Future. I feel moved to to report that — though they’ve changed their name to “Astound Broadband” — they still require a human to suspend or resume service. Why not just a simple website menu option: Suspend/Resume Service? After 17 minutes of discussion, confirming twice when I wanted service suspended and resumed (the human I reached is an expert at suspending and resuming service), she announced that service cannot be suspended in advance; I’d have to call back on suspension day. I say again: her talent could be so much more productively deployed. (Even Lenin recognized that productivity is the key to economic success.)