I spent the weekend in Las Vegas where I dropped a
dollar at one of the slot machines on the way from my own room to the room where our meeting was being held – a half mile walk – and a second dollar on the way back.
This was at the Mandalay Bay, a hotel with 16
species of sharks swimming in its very own indoor Las Vegas ocean,
which I never found time to see for real but watched gurgling on one of the hotel
TV channels.
Are you keeping track? I was down $2 Friday.
Saturday, after our meetings, we headed over to the Bellagio for a “backstage
tour” reserved for very special groups. Nobel Laureates, say, or Olympic Gold Medalists. Or that elite subset of
astronauts who actually walked on the moon. Or, in our case, friends of a Vice President
at MGM Grand, which owns the place.
I’m not sure I was supposed to keep notes, but I
jotted things down in my head:
The 3,000-room Bellagio
was completed in 1998 on 120 acres at a cost of $2 billion.
Hanging above the lobby is a $2.4 million Chihuly, an illuminated ceiling composed of 3,000 large colored
glass petals weighing 15 to 30 pounds each.
The Belagio is immense, and perhaps best known for that Chihuly
(Dale Chihuly, the famous Seattle glass sculptor) and
for the water shows in its 8.5 acre lake.
They erupt periodically, rather like Old Faithful at
Yellowstone, but a full ballet, set to music, where the dancers are jets of
water. With the crack, crack, pop of a
fireworks display, only there are no fireworks; what’s being fired into the air
are jets of water.
The hotel fills the lake with 60 million gallons of
water from its three wells, dug to a depth of 12,000 feet. (The lake itself ranges from four feet, if
you should fall in at the edge, to 17 feet, if you should swim out to the
middle.)
There are something like
200 “devices” that shoot water into the air or make it sway and dance to the
music. “Shooters” send jets up 110 feet
(picture the height of your basic 10-story building) and “super shooters” go
twice as high. By New Year’s Eve, they
should have installed their latest, “extreme
shooters,” that, operating at 500 pounds per square inch, will shoot jets up
498 feet. Higher than
the hotel itself.
Each water jet shoots up through a cluster of four
500-watt lights that sit just under the surface.
Some of the devices make mist. The entire lake can be covered in a low fog
in just two minutes. In the summer –
given that this is the desert and the
temperature regularly hits 115 degrees with no humidity except for this one
crazy lake – one imagines the jets of water shooting 200 feet into the air and
then, well, just disappearing through evaporation (they check in, but they don’t
check out), but our guide assured us it was not that bad . . . though in July
and August, they cut the mist effect by 50% to conserve water.
The hotel will not say how much of the lake’s water
is lost to evaporation each day, but I am guessing a million gallons. A few of
you, I hope, will do the calculations and let me know how close I am, and I
will report your analysis: 8.5 acres of water surface at desert temperature and
humidity, made slightly more profligate by these occasional anti-Newtonian water
shows. (What goes up must not all come back down.)
The hotel has been retrofitted to funnel all the
“gray water” from the guest bathtubs and showers – once appropriately filtered
– into the lake, but that measure has not yet been stooped to, in part because,
though filtered, that’s still a lot of not quite pure mist to be floating
around the deluxe premises (“Honey? Does
something smell a little off to you?”)
and in part because 24 of the Bellagio’s
8,300 or employees are SCUBA divers whose sole job it is to maintain the devices
in the lake. Control Tower sees a
500-watt light bulb blow? Send in a
diver. Or maybe more than one, as this
would be one of those rare light bulbs it might legitimately require more than a
single pair of fins to screw in.
Did I mention this place was large?
It has 2,500 slot machines, 81 gaming tables, and
5.5 million square feet of flooring that must be vacuumed or polished every
day.
We got to visit everything from the employee laundry
– each employee gets three complete uniforms, bar coded so that, like FedEx packages,
the location of any employee’s bow-tie can be ascertained at any moment – to that
security room you see in all the movies, with sharp-eyed operators watching 30
monitors, able to zoom in so close you can read the time on a guy’s watch (7:44pm)
or the numbers on his Players Card. It’s
all stored on video tape for at least a week.
Special attention is paid to, say, the high stakes poker game – yes,
they can see your hand – and our operator zoomed in to show us what $5,000 and $25,000
chips look like.
(If you should find a couple of these on the floor
of the men’s room, don’t get all excited.
You won’t be able to cash them in.
The casino keeps track of who should have possession of them at any
given moment. If you show up with one
you neither bought nor won, they will know you either found or stole it.)
My favorite stop on the tour was the liquor pumproom. The Bellagio takes in $5 million a month from liquor sales (one
reason, our guide said, that the property profits now accrue 52% from “resort”
activities and just 48% from the house take at the casino). To keep the bartenders efficient and the
alcohol portions uniform (one and one-quarter ounces per drink), all the popular brands (except Baileys) are poured not by a bartender tipping a bottle but
by his pressing a button on a hose. Press the right button and out comes Absolut or Remy Martin.
And now we saw how.
Here in this room, neatly stacked from floor to ceiling, were dozens of 1.7-liter
bottles of each major brand upside down and attached to a tube, like the drip
by your hospital bed. Tubes from this
room went to 53 separate Bellagio bars (all but the
poolside bars, which are a smidge too far) – 91 miles of
tubing in all, all filled with one or another brand of alcohol, terminating in
this room at one end (we could touch the actual bottles!) and at a bartender’s thumb
at the other. Pfffft, we would hear every few
seconds. Pffft. That was the sound
of a gambler someplace out on the floor anaesthetizing himself to his
losses. (Baileys Irish Cream™ is too
thick to flow properly through the tubes, so it is kept out on the bar along
with less frequently requested brands.)
And soon it was time for me to go off to the airport
for my red-eye back East, still down $2.
I gamble even less than I drink, but I know this
much: the slots give you the worst odds, and the slots at the airport . . . well, forget it.
But I wasn’t going to leave Las Vegas a loser, so I
bellied up to an appealing looking machine, fed in a single, opted for “one
credit” and pulled the crank. I lost 25
cents. And again . . . this time,
pulling and holding the crank. Although the crank no longer has any direct
connection to the workings of the machine – indeed, there is now a button you
can press instead –
there is something satisfying about pulling that big arm and holding it for a
while, perhaps even until the final BAR, BAR, BAR settle themselves in the
middle of your field of vision.
Which they did not, so I was now
down half my dollar with two credits left and only an hour and twenty minutes before
my flight. (I live life on the edge, as you can
see.)
But here is where the strategy comes in. With a coin, any given toss is as likely to be
heads as tails. Even if there’s been a
run of 13 tails in a row – and even though the odds of getting 14 tails in a row are just 1 in 16,386 –
the odds of the next toss being heads remain 50/50, just like any other toss. But with a slot machine, who the hell knows
how they’re programmed? Not me. So I played both my remaining two credits – and won! I pressed the “cash out” button, and the
machine started to ding, ding, ding, ding, ding, ding, ding, ding, ding, and
people from United to American all the way to US Air looked my way. Nothing clattered from the machine itself,
like in the old days, but pretty soon a nice rumpled old man appeared to hand me
four very satisfying dollar bills.
I left Vegas a winner.
If you haven’t been there yourself, you really have
to go at least once. It is the best and
the worst of America, all wrapped up in one glitzy, profligate package. Mama Mia! (Which was playing at the Mandalay
Bay, but I didn’t have time to see it.)
Tomorrow: The Odds of Your Beating the
Market